Leonardo Hotel Cheltenham - Formerly Jurys Inn

Warm welcome on check-in by Jenny. We had been selected, the guests for the day. We received complementary parking for the duration of the stay, a sweet treat in our room, and two vouchers for a drink in the bar. The location was ideal for the purpose of our visit. The room was clean and comfortable. Breakfast on site was very good, especially from a gluten-free aspect. There was a clearly marked area containing gluten-free items and a separate toaster to use, I was also given an allergy guide to check what hot food items were safe for me.

The hotel is very well situated for our needs! This was our fourth visit and as previously we received a very warm welcome especially from Chloe in reception! We were informed when we arrived that we had been chosen as the guests of the day and presented with some very welcome goodies! Every member of staff we met greeted us with a warm smile and greeting and made us feel very welcome! The rooms are spacious and well equipped and very comfortable! Ideally located for Cheltenham Spa or Gloucester or exploring the Cotswold!

The Supierior Double bedroom was very clean and well appointed, the bed was really comfortable. Breakfast was extensive, well cooked and staff worked all the time to make sure everything was filled up. We used the leisure facilities which were great. The hotel was conveniently placed on a major bus route so it was easy to get to both Cheltenham and Gloucester quickly. There was a parking fee but it was reasonable and with other hotels/facilities nearby (including a new park and ride being built) it would be silly not to charge. It may be worth considering replacing the shower/bath at some point - the shower was fixed and cannot be moved and is over a bath. This hotel has only recenelty become a Leonardo from being a Jury's Inn. Perhaps a more modern walk in shower as there is space. However this did not affect our stay and the showers were hot and powerful.

The choice at breakfast was well worth the money paid. I certainly made the most of the variety on offer. The room was lovely and bright, clean with a very comfortable bed. I was fortunate to be selected as guest of the day - which really did make my day - and came with some lovely fudge as well as vouchers for the bar and restaurant. We ate at the hotel for a couple of the evenings and the food was very tasty and filling. I was so impressed with the hotel and the staff that I have already booked a few nights for myself and colleagues at another of the Leonardo hotels during a work conference next year!

Great location. Nice pool and jacuzzi. Good dinner